Alex is the Director of Artificial Intelligence (AI) Product Management and Technical Communications at SS&C.
In this role, Alex leads the company’s AI product strategy for its wealth and investment technologies, collaborating with a global team to analyze use cases, assess resource needs, and integrate AI advancements into SS&C’s product roadmaps.
Alex also works closely with SS&C’s AI stakeholders to establish infrastructure and governance frameworks that ensure secure, reliable AI-driven product features for users.
Beyond AI, Alex heads the Eze Technical Communications team, which is responsible for product documentation, release notes, and training materials—resources that also contribute to training and fine-tuning the company’s AI systems.
Before this role, Alex served as Director of Technical Communications from 2020–2024, and Associate Director of Technical Communications from 2018–2020.
Prior to joining SS&C, Alex managed training, technical communications, and hardware/software deployments, working alongside clients such as the United States Air Force, Department of Veterans Affairs, and Walter Reed National Military Medical Center.
Alex holds an MBA in Strategy and Leadership from Indiana University’s Kelley School of Business and a BA in Communications from Old Dominion University.
